Complaints
If something has gone wrong, tell us. Itayi handles every complaint personally.
How to complain
Email enquiries@versoix.co.uk with your name, your company, what went wrong and what you'd like us to do.
What happens next
We'll acknowledge your complaint, look into it and reply in writing.
We acknowledge a complaint within 3 working days and give a final answer within 8 weeks.
If you're not satisfied
If your complaint is about a lender, the lender has its own complaints process, and some small businesses can then go to the Financial Ombudsman Service.
Need funding? Start with a conversation.
Itayi reads every enquiry. If it won't fit, we'll tell you.